ECOPALETTE-E2SE is committed to protecting the privacy of your personal data. This privacy policy explains how we collect, use and protect your information when you use our site.

1. Collection of personal data
We collect personal information when you fill out a contact form, subscribe to our newsletter, or make a purchase on our site. The data collected may include your name, address, email address, telephone number, and any other relevant information necessary to process your requests or orders.

2. Use of personal data
The information collected is used to:

Process your orders and manage the delivery of our products.
Respond to your inquiries and provide after-sales service.
Send you information about our products, services, and news, if you have consented to receive our newsletter.
Improve our website and services.

3. Sharing of personal data
Your personal data is only shared with parties necessary for the performance of the services you have requested, including:

Carriers for the delivery of your orders.
Technical service providers (for example, for hosting or maintaining the site).
The competent authorities if required by law.
We do not sell, trade, or otherwise transfer to unauthorized third parties your personal information.

4. Data security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure or destruction. Our hosting partners, such as OVH SAS, are chosen for their reliability and compliance with security standards.

5. Data retention
Your personal data is retained for the period necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

6. Your rights
In accordance with the Data Protection Act of 6 January 1978 and the General Data Protection Regulation (GDPR), you have the following rights:

Right of access: you can request to consult the personal data that we hold about you.
Right of rectification: you can request the correction of incorrect or incomplete data.
Right to erasure: you can request the deletion of your personal data, subject to legal obligations.
Right to object: you can object to the use of your data for certain purposes.
To exercise these rights, you can contact us at the following address: contact@ecopalette-e2se.fr

7. Changes to the Privacy Policy
ECOPALETTE-E2SE reserves the right to modify this privacy policy at any time. Changes will be posted on this page. We encourage you to periodically review this page to stay informed of our privacy practices.

8. Contact
If you have any questions regarding this privacy policy or your personal data, you can contact us at:

ECOPALETTE
Firminy production site
ZA of the Lower Coast
42700 Firminy
Email: contact@ecopalette-e2se.fr
Tel.: +33 (0)04 77 61 39 39